1. Introduction
Your privacy matters deeply to EduGlobalUni ApS (“EduGlobalUni,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store and disclose information when you visit eduglobaluni.com or interact with any of our services, applications or communications (collectively, the “Services”). We adhere to the EU General Data Protection Regulation (“GDPR”) and other applicable data‑protection laws.
2. Information We Collect
Personal Information
Details you voluntarily provide, such as your name, email address, postal address, telephone number, nationality, academic history, or payment information.
Usage Information
Data about how you navigate and interact with our website and portals, including pages visited, features used, referral URLs and in‑platform preferences.
Technical Data
Device identifiers, browser type, operating system, IP address, log files and cookies that help ensure the security and functionality of our Services.
3. How We Use Your Information
To operate, maintain and improve the Services and user experience.
To process programme applications, payments and related transactions; issue confirmations, invoices or receipts.
To communicate with you about programmes, scholarships, events, promotions or updates and to provide customer support.
To verify identity, detect and prevent fraud, spam or other security threats, and to enforce our Terms & Conditions.
To generate anonymised statistics that guide product development and marketing strategy.
We process personal data on the lawful bases of consent, contractual necessity, legitimate interest and compliance with legal obligations.
4. Sharing Your Information
EduGlobalUni does not sell your personal information. We disclose data only:
To trusted service providers (e.g., cloud hosting, payment processors, analytics partners) who act on our instructions and under strict confidentiality.
To partner universities or scholarship bodies when you apply for a specific programme and consent to such sharing.
When required by law, court order or governmental request.
To protect the rights, property or safety of EduGlobalUni, our users or the public, or to enforce our agreements and policies.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described above or to meet legal, accounting or reporting requirements. Once retention is no longer justified, data are securely deleted or anonymised.
6. Your Rights
Subject to applicable law, you may:
Request access to the personal data we hold about you.
Ask us to correct inaccurate or incomplete data.
Request deletion of your data or restriction of processing.
Object to certain processing activities, including direct marketing.
Receive a copy of your data in a portable format.
Withdraw consent at any time where processing is based on consent.
To exercise these rights, email info@eduglobaluni.com. We will respond within the timeframe required by law.
7. Children’s Privacy
EduGlobalUni does not knowingly collect personal information from individuals under 16 years of age. If we learn that a child under 16 has provided personal data, we will delete it promptly.
8. Security Measures
We implement physical, technical and organisational safeguards designed to protect your information from unauthorised access, alteration, disclosure or destruction. No internet transmission or storage system is guaranteed to be 100 % secure, so we encourage you to remain vigilant and protect your credentials.
9. Changes to This Policy
We may update this Privacy Policy to reflect legal, technical or business developments. Any changes will be posted here with a revised “Last updated” date. Continued use of the Services after an update signifies acceptance of the revised terms.
10. Contact Us
For questions or concerns regarding this Privacy Policy or our data‑handling practices, please contact:
EduGlobalUni – Privacy Office
Cairo, Egypt. Sodic West, Portal A Unit 312, Cairo-Alex Dessert Road - Cairo, Giza Governorate.
Email: info@eduglobaluni.com
We remain committed to protecting your personal information while helping you build your bridge to Europe’s best universities.